Work and psychological suffering: A case study on customer service employees at an electrical services company

QUIROGA, V. ; BONANTINI, C. ; MANDOLESI, M. ; GALLEGOS, M.

Psychiatry and neuroscience. Vol. II

Springer

Lugar: New York; Año: 2017; p. 323 - 334

Vulnerability is a construct that our research team formulated from the research conducted since 1990 on the effects of unemployment and work on the mental health of workers. We defi ne psychosocial and labor vulnerability (PSLV) as a construct determining an interdisciplinary research fi eld which includes the study and addressing the problems and consequences that have work processes, both from ?work? and ?no work? perspectives about life in general and mental health in particular. The importance of establishing this concept as a specifi c chapter of the psychosocial vulnerability relies in the necessity of another look at the design and implementation of comprehensive plans for addressing social and health problems affecting the working population. Literature about psychosocial vulnerability has, in our understanding, a biased perspective about the problems that unemployment and working conditions can cause to the mental health of individuals.