Digital Labour and sensibilities. Contributions from a sociology of bodies and emotions

PEDRO LISDERO

Paris

Encuentro; II Encuentro CIES-RELACES-Paris. Proximidad y distancia en las sociedades contemporáneas: trabajo, discriminaciones, políticas públicas y emociones; 2017

Centro de Investigaciones y Estudios Sociológicos (CIES) y RELACES, con el apoyo del Institut des Amériques

The objetive is to explore some contributions of a sociology of the body/emotions to understand practices associated with digital labour. We analize and present information from In-depth interviews with call center workers and virtual ethnography (2009-2017):12 Interviews produced "on-line" and "face to face?, mainly in the city of Córdoba Argentina.Data produced with Virtual Ethnography, which included the participation-observation and recording of On-line protest (Facebook and Blogs)In the conclutions, we highlight the following:- ?Revolution 4.0?: sensibilities as a privileged space of profit production and capitalist exploitation. - Digital labour: put perception chains assembled at the centre of a set of actions to create, manage, reproduce, and appropriate the surplus of digital practices. - Politics of sensibilities are created in a way that coincide with digital forms of work generation and management.- Politics of sensibilities are immersed in a set of geometries of the bodies and grammar of actions that suffer significant metamorphosis in the framework of digital work: the notion of proximity with the produced is redefined, relationships with other workers are modified, bonds with clients/demanders are restructured, hierarchical vehicles and forms are transformed, among other phenomena.