Service Oriented Approach for Autonomous Exception Management in Supply Chains

GUARNASCHELI, ARMANDO; CHIOTTI, OMAR; ENRIQUE SALOMONE, HÉCTOR

Conferencia; IFIP Conference on e-Business, e-Services, and e-Society (I3E 2010); 2010

Risk and uncertainty are inherent to Supply Chains; at the execution level unexpected events can disrupt the normal flow of supply processes creating a gap between planned operations and what is actually executed. These disruptions increment rescheduling frequency, generating reconfiguration costs and system’s nervousness. This work proposes a web service based Business Process to support Autonomous Exception Management in Supply chains.