Psychosocial risk of fossilization by occupationally-used non-native English in information and communication technologists of Argentina

SERRA SV; BUONANOTTE F; FRANKEL L; BRIZUELA ML; SERRA MA; SORIA EA

REVISTA DE LA FACULTAD DE CIENCIAS MEDICAS (COORDOBA, ARGENTINA)

Universidad Nacional de Córdoba, Facultad de Ciencias Médicas

Año: 2016 vol. 73 p. 15 - 19

Aims. Companies use non-native language (L2) as a service tool, and they may incur in occupational psychosocial risks. Interlanguage can be chronic under poor communicative situations, leading to fossilization. It could be an adverse effect because of its impact in productivity and occupational health. Thus, our aim was to establish factors of this psychosocial risk. Methods. 348 information and communication technologists (ICT) were analyzed. They were native Spanish speakers with normal hearing, and used English as a work tool. Age, gender, L2 stages and errors were recorded in relation to fossilization risk. Statistical methods were applied for categorical data (p