Change Management in Healthcare Organizations: Soft Skills Training Strategies Through Blended Learning Environments

GIUSSI BORDONI, MARIA VICTORIA; BAUM, ANALÍA; GARCIA, MONICA G.; MORIÑIGO, PAULA.; LUNA, DANIEL; OTERO, PAULA; QUIROS, FERNAN; OTERO, CARLOS

Congreso; Medinfo 2019; 2019

Teaching soft skills for change management in healthcare organizations is becoming increasingly necessary, even more, when implementing health information systems (HIS). There is little evidence that these skills can be learned through online teaching environments. This paper describes the experience of having taught soft skills to health informatics master's degree students, through blended learning environments.