Using informatics framework in immunosuppressed or transplanted patients for a preferential care route at the emergency department

UNGARO, CATALINA; BINDER, FERNANDO; LUNA, DANIEL.; POLLAN, JAVIER; MARTINEZ, BERNARDO.; JAUREGUI, IGNACIO; RATTI, MARÍA FLORENCIA GRANDE

Evento Virtual

Congreso; MEDINFO 2021; 2021

For immunosuppressed or transplanted patients, appropriate triage is a timely topic, especially in the Emergency Department (ED) of a high-volume referral center. We implemented a new Program called Rapid Clinical Care by Internal Medicine Specialists, as a preferential care route for these patients, which combines the proposed informatics framework in the field of total quality management in the healthcare units, as an example of digital technologies that can improve processes in the clinical routine. Our study aimed to describe waiting-time and attention-time in ED and to explore the effect on patients' clinical outcomes after discharge. Findings were: shortened waiting time (median of 8 minutes versus 21, p