A Framework for the Assessment and Analysis of Electronic Government Proposals

JORGE MONTAGNA

Electronic Commerce Research And Applications

Elsevier

Año: 2005 vol. 4 p. 204 - 219

1567-4223

Electronic government or e-government arises as the way to integrate all Internet and computer networks potentialities into public administration. However, there are many technical, organizational and institutional elements to be considered when making a decision of this kind. These elements prevent decision makers from quickly and efficiently analyzing the critical points to approve an initiative related to e-government. This work presents basic criteria for evaluating specific projects in the context of an electronic government policy. These criteria give rise to a very simple framework that allows determining the elements that support an e-government proposal for the various alternatives in which it may appear: in relation to citizens, to the business environment, or to other government areas. This work considers the grounds for determining electronic government action performance to assess the advantages and benefits that specific proposals can provide to government and society.