An (Im)Patient Population: Waiting Experiences of Transgender Patients at Healthcare Services in Buenos Aires

TISEYRA, MARÍA VICTORIA; MORCILLO SANTIAGO; ORTEGA JULIÁN; PECHENY, MARIO MARTIN; GÁLVEZ MARINE

Immobility and Medicine: Exploring Stillness, Waiting and the In-Between

Springer Nature Singapore Pte Ltd., Palgrave McMillan

Lugar: Singapore; Año: 2020; p. 1 - 283

Waiting time, considered as an indicator, has been used to measure thequality of health services. Up until now, waiting periods have been analysedmostly quantitatively in order to generate policies to reduce thesetime periods (Siciliani et al. 2014; Aday and Andersen 1974). Quantitative analysis is certainly valuable, but we are interested here in a qualitative examination of waiting experiences as a way to approach therelationships of power, its dynamics and subjects implicated.We consider waiting as a social relationship that involves, at least, two subjects: one who is waiting, and the other, who is waited or produces that wait (Pecheny 2017). Thus, this chapter aims to examine how multiple structures of power intersect in waiting experiences and how they have a distinct significance for transgender patients.Thereby, this chapter analyses the experience of waiting in healthcare services taking into account this new context. We will argue that the biomedical and "cis" shaped gaze present in healthcare services?as part of a context of historical, social and institutional exclusion?contributes to the production of a different temporality in the transgender waiting experience.