Developing Argument Assistant System from a Usability viewpoint

MARÍA PAULA GONZÁLEZ; CHESÑEVAR, CARLOS IVÁN; PINKWART, NIELS; GOMEZ LUCERO, MAURO

Valencia

Conferencia; International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management; 2010

Institute for Systems and Technologies of Information, Control and Communication (INSTICC)

This paper discusses the role of usability as a quality key attribute for the deployment of Argument Assistant Systems, which are software tools intended to provide effective knowledge management facilities when solving problems in different contexts, helping to identify, create, represent and analyze the arguments involved as well as their interrelationships. Based on a reverse engineering process, a set of usability-oriented Design Guidelines were identified and instantiated for the Argument Assistant System domain. Besides, some usability principles are proposed and linked to every suggested guideline to evaluate its quality in use