INVESTIGADORES
CHESÑEVAR Carlos Ivan
congresos y reuniones científicas
Título:
Integrating Argumentation Technologies and Context-Based Search for Intelligent Processing of Citizens' Opinion in Social Media
Autor/es:
CARLOS IVÁN CHESÑEVAR; ANA MAGUITMAN; ELSA ESTÉVEZ; RAMÓN BRENA
Lugar:
Albany, NY
Reunión:
Conferencia; ICEGOV 2012; 2012
Institución organizadora:
ACM
Resumen:
Nowadays, governments are adopting Web 2.0 technologies for
interacting with citizens, empowering them to share their views,
react to issues of their concern and form opinion. In particular,
social media play an important role in this context, due to their
widespread use. For governments, a major technical challenge is
the scarce availability of automated intelligent tools for processing
citizens opinion in government social media. At the same time,
during the last decade, argumentation theory has consolidated
itself in Artificial Intelligence as a new paradigm for modeling
common sense reasoning, with application in several areas, such
as legal reasoning, multiagent systems, and decision support
systems, among others. This paper outlines an argument-based
approach for overcoming such challenge, combined with contextbased
information retrieval. Our ultimate aim is to combine
context-based search and argumentation in a collaborative
framework for managing (retrieving and publishing) service- and
policy-related information in government-use social media tools.