Argumentation-supported Information Distribution in a Multiagent System for Knowledge Management

RAMÓN BRENA; CARLOS IVÁN CHESÑEVAR; JOSÉ AGUIRRE

LECTURE NOTES IN COMPUTER SCIENCE

Springer

Lugar: Berlin; Año: 2006 vol. 4049 p. 279 - 296

0302-9743

Disseminating pieces of knowledge among the members of large organizations is a well known problem in Knowledge Management, involving several decision-making processes. The JITIK multiagent framework has been successfully used for just-in-time delivering highly customized notifications to the adequate users in large distributed organizations. However, in JITIK as well as in other similar approaches it is common to deal with incomplete information and conflicting policies, making difficult to make decisions about whether to deliver or not a specific piece of information or knowledge on the basis of a rationally justified procedure. This paper presents an approach to cope with this problem by integrating JITIK with a defeasible argumentation formalism. Conflicts among policies are solved on the basis of a dialectical analysis whose outcome determines whether a particular information item should be delivered to a specific user.