Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance

ELSA ESTEVEZ; MARIJN JANSSEN

ACM

Lugar: Nueva York; Año: 2011 p. 400

978-1-4503-0746-8

The 5th International Conference on Theory and Practice of Electronic Governance, ICEGOV2011, took place in Tallinn, Estonia from the 26th to the 28th of October 2011, under the patronage of the Ministry of Economic Affairs and Communication of the Republic of Estonia. The conference was co-organized by: e-Governance Academy in close partnership with Enterprise Estonia, Estonia; and Center for Technology in Government, University at Albany, State University of New York, USA. Part of the ICEGOV conference series, ICEGOV2011 was supported by the series coordinator - UNU-IIST (United Nations University - International Institute for Software Technology) Center for Electronic Governance, Macao SAR, China. The conference took place in the framework of the Nordic IT Week and various ICEGOV2011-collocated events were organized as part of this framework on the 29th of September 2011.The ICEGOV series focuses on the use of technology to transform relationships between government and citizens, businesses, civil society and other arms of government (Electronic Governance). Established in 2007 by the UNU-IIST Center for Electronic Governance, the series looks beyond the traditional focus on technology-enabled transformation in government (Electronic Government) towards new forms, new paradigms, and new foundations for technology-enabled governance, collaboration and sustainable development. ICEGOV is a platform where researchers and practitioners meet, a platform where: theories are tested, insights are shared and experiences are reported. It is a platform for network- and capacity-building: the keynote lectures and paper sessions are complemented by tutorials, thematic sessions and discussion panels. It is also a platform for development, attended by participants from developing and transition countries, from the United Nations, and from a range of governmental and non-governmental organizations. Since its establishment, the series has traveled globally from Macao SAR (ICEGOV2007), through Cairo (ICEGOV2008), Bogota (ICEGOV2009), Beijing (ICEGOV2010), to Tallinn (ICEGOV2011), all editions generating significant local interest and stakeholder engagement from both practitioners and academics.Continuing the ICEGOV tradition, ICEGOV2011 featured a rich academic, capacity-building and network-building program of keynote lectures, panel discussions, tutorials, thematic and regional sessions, the doctoral colloquium, and paper, case study and poster sessions, built upon the contributions from researchers and experts from around the world, and engaging individuals from 61 countries and economies as authors, reviewers, committee members or resource persons. The details of the program are provided below.The conference benefited from five keynote lectures conducted by distinguished experts and practitioners who addressed various perspectives on Electronic Governance: 1) His Excellency Toomas Hendrik Ilves, President of the Republic of Estonia ? government perspective; 2) Ivar Tallo, Founder of e-Governance Academy, Estonia ? e-Estonia perspective; 3) Chris Vein, Deputy Chief Technology Officer and Head of Open Government Initiative, White House Office of Science and Technology Policy, USA ? open government perspective; 4) Pippa Norris, University of Sydney, Australia ? academic perspective; and 5) Alexander Trechsel, European University Institute ? future perspective. Associated with the keynote lectures, five panel discussions attended by distinguished international experts and practitioners were organized by: 1) Rafal Rohozinski, SecDev Group, Canada and NATO Cooperative Cyber Defence Centre of Excellence ? e-Estonia perspective; 2) Theresa Pardo, Center for Technology in Government, University at Albany, USA ? open government perspective; 3) Pille Pruulmann-Vengerfeld, University of Tartu, Estonia ? academic perspective; and 4) Tomasz Janowski ? UNU-IIST Center for Electronic Governance, Macao SAR, China ? future perspective. In addition, a ministerial panel discussion moderated by Gideon Lichfield, Deputy Digital Editor of the Economist, was attended by: Mashhour Abudaka, Minister of Telecommunications and Information Technology, Palestinian National Authority; Juhan Parts, Minister of Economic Affairs and Communications, Estonia; Maria Carolina Hoyos, Vice-Minister of Information and Communication Technologies, Colombia; and Ale? Dobnikar, Director General of the Directorate for e-Government and Administrative Processes, Ministry of Public Administration, Slovenia.The program include six tutorials focusing on various aspects and applications of Electronic Governance: 1) Electronic Governance for Sustainable Development by Tomasz Janowski, UNU-IIST Center for Electronic Governance, Macao SAR China, and Maria Wimmer, University of Koblenz-Landau, Germany; 2) Management and Coordination by Jeremy Millard, Centre for Policy and Business Analysis, Danish Technological Institute, Denmark; 3) Interoperability and Electronic Identification, by Francesco García Morán, European Commission, European Union; 4) Cloud Computing by John R Savageau, World Bank; 5) Local Government by Julia Glidden, 21st Century Consulting, United Kingdom; and 6) Social Media by Jana Hrdinova, Center for Technology in Government, University at Albany, USA; and six tutorials focusing on the Estonian experience in Electronic Governance, organized by the e-Governance Academy: 7) Laying Foundations by Mari Pedak and Yuri Misnikov, 8) Building e-Government by Linnar Viik, 9) e/m-Services for Citizens by Priit Alamäe, 10) e/m-Services for Business by Enn Saar, 11) e-Participation by Nele Leosk and 12) i-Voting by Rait Maruste.Six thematic sessions organized by invited experts and practitioners from academia, government, industry and NGOs explored specific Electronic Governance topics: 1) e-Security by Rafal Rohozinski, SecDev Group, Canada and NATO Cooperative Cyber Defence Centre of Excellence; 2) International Cooperation by Saleem Zoughbi, United Nations Economic and Social Commission for Western Asia; 3) Online Politics by Phil Noble, PoliticsOnline.com, USA; 4) Smart Cities by Adegboyega Ojo, UNU-IIST Center for Electronic Governance, Macao SAR, China and Gianluca Misuraca, Institute for Prospective Technological Studies, European Commission, Spain; 5) Information and Communication Technologies and Corruption by Derek Dohler, Transparency International, Georgia; and 6) Cloud Computing and Interoperability by Steve Mutkoski, Microsoft, USA. Complementing thematic sessions, six sessions discusses Electronic Governance development in specific regions: 1) Nordic and Baltic by Trond Knudsen, Research Council of Norway, Norway, and Madeleine Siösteen-Thiel, Swedish National Agency for Innovation Systems, Sweden; 2) Africa by Vasilis Koulolias, Gov2You, Greece; 3) Middle East by Saleem Zoughbi, United Nations Economic and Social Commission for Western Asia, Lebanon; 4) South America and Caribbean by Silvana Rubino-Hallman, Inter-American Development Bank; 5) Commonwealth of Independent States by Yuri Misnikov, University of Leeds, United Kingdom; and 6) South East Europe by Nera Nazecic, United Nations Development Program, Bosnia and Herzegovina.A doctoral colloquium was co-organized by Sharon Dawes, Center for Technology in Government, University at Albany, USA; Nitesh Bharosa, Delft University of Technology, The Netherlands; Lei Zheng, Fudan University, China; and Elsa Estevez, UNU-IIST Center for Electronic Governance, Macao SAR; providing doctoral students from different disciplines an opportunity to discuss a variety of Electronic Governance research themes as well as topics and issues associated with their dissertation research and career plans. Collocated with the colloquium, a special session focused on publishing issues was organized by Elsevier and conducted by Ms. Vicki Wetherell.In response to the call for submissions, the conference received 127 submissions from 46 countries and economies, and evaluated such submissions in four categories: research papers ? 10 pages, with a clear research contribution; case studies - 6 pages, with specific experience or insight to report; short case studies - 4 pages, primarily focused on practical contributions; and posters - 2 pages, including work in progress and initial ideas and concepts. After an anonymous peer-review process carried out by the members of the program committee and expert colleagues, at least three independent reviews were obtained for each submission as a basis for acceptance decisions: 22 submissions were accepted as research papers, 10 as case studies, 21 as short case studies and 20 as posters. All accepted submissions, revised to address review comments, were included in this volume and presented at the conference in 11 paper and case study sessions, and a combined short case study and poster session. Taking into account the multidisciplinary nature of many papers and case studies, they were categorized into the following sessions: 1) Citizen Participation and Voting, 2) Digital Divide and Usage of e-Services, 3) Adding Value in e-Service Delivery, 4) Rethinking Measurement Systems, 5) Open Data and Transparency, 6) Stakeholders? Roles, 7) ICT-Driven Transformation, 8) ICT Strategies for Development, 9) Social Media and Innovation, 10) Capacity-Building for e-Government, and 11) Infrastructure and Interoperability. Like ICEGOV2010, the authors of selected papers and case studies will be invited to submit extended versions of their contributions for the special issue of the Government Information Quarterly journal, published by Elsevier.Many people and institutions contributed to the organization of ICEGOV2011. We wish to thank the official patron of ICEGOV2011, the Ministry of Economic Affairs and Communications of the Republic of Estonia, in particular the Minister Mr. Juhan Parts, as well as Enterprise Estonia for endorsing and supporting the conference. We wish to express our most sincere thanks to the conference key sponsors whose generous contributions allowed participation in the conference by many practitioners and experts from developing countries: Macao SAR Government, Microsoft, Elion and the Webmedia Group. Special gratitude is due to Macao SAR Government, its Public Administration and Civil Service Bureau and Macao Foundation, for continuing support to the ICEGOV conference series and its origin ? the e-Macao Program. Likewise, we acknowledge continuing support to the ICEGOV series by Microsoft. We express our deep thanks to Tallinn City for hospitality and the Open Society Foundations, particularly the Open Estonia Foundation for collaboration and support. Our sincere thanks go to the organizers of ICEGOV2011 from Estonia and the USA: the e-Governance Academy, particularly to Ivar Tallo for his vision, and Annela Kiirats and the whole team in the Academy for their hard work to make a very successful event overall; Enterprise Estonia for their invaluable contribution to the conference; and Center for Technology in Government, University at Albany, particularly Theresa Pardo, Sharon Dawes and Jana Hrdinova, for reliable contributions to the program and organization of ICEGOV2011 and other ICEGOV conferences. We also wish to thank Carrot ? local provider and its staff for technical and logistics support. We also wish to express our sincere thanks to ACM for publishing the ICEGOV2011 conference proceedings and Elsevier for publishing the special issue of Government Information Quarterly with the ICEGOV2011 papers. We are most grateful to the General Chairs and the whole Steering Committee for supporting the conference, to the Awards Committee for carrying out a rigorous selection process to identify best papers, and to all members of the Program Committee and additional reviewers for their efforts to carry out quality reviews and help build a strong conference program. We thank the keynote speakers; organizers, chairs and moderators of tutorials, panel discussions, thematic and regional sessions, the doctoral colloquium, and paper and poster sessions; as well as all panelists and speakers for their contributions. We are most thankful to all authors for their efforts in preparing, submitting and presenting papers at ICEGOV2011.We sincerely hope that ICEGOV2011 will further contribute to building a global community of research and practice for Electronic Governance able to cross not only national and regional but also institutional and thematic borders, and that the contacts, discussions and ideas initiated in Tallinn in September 2011 will continue well after the conference and towards ICEGOV2012.