Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance

ELSA ESTEVEZ; MARIJN JANSSEN; LUIS BARBOSA

ACM

Lugar: Nueva York; Año: 2014 p. 563

978-1-60558-611-3

The 8th International Conference on Theory and Practice of Electronic Governance, ICEGOV2014, took place in Guimarães, Portugal, from the 27th to the 30th of October 2014, under the high patronage of His Excellency, the President of the Portuguese Republic. The conference was co-organized by the University of Minho (UM), the Agency for Administrative Modernization (AMA), and the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV) as the ICEGOV series coordinator.The ICEGOV series focuses on the use of technology to transform relationships between government and citizens, businesses, civil society and other arms of government (Electronic Governance). Established in 2007 by the Center for Electronic Governance at the United Nations University International Institute for Software Technology, the series looks beyond the traditional focus on technology-enabled transformation in government (Electronic Government) towards new forms, new paradigms, and new foundations for technology-enabled governance, collaboration and development. ICEGOV is a forum where researchers, policy-makers and practitioners meet; where theories are tested, insights are shared, and experiences are reported; where network-building takes place vis-à-vis the scientific program with keynote lectures and paper sessions complemented by plenary discussions, conference tracks, thematic and invited sessions, and poster exhibitions; where truly global participation includes developed, developing and transition countries, and representatives from government, academia, industry, international organizations and NGOs. Since its first edition in 2007, the ICEGOV series travelled globally from Macao (ICEGOV2007) to Cairo (ICEGOV2008), Bogotá (ICEGOV2009), Beijing (ICEGOV2010), Tallinn (ICEGOV2011), Albany (ICEGOV2012), Seoul (ICEGOV2013) and Guimarães (ICEGOV2014).Continuing the ICEGOV tradition, ICEGOV2014 featured a rich academic, capacity-building and network-building program of keynote lectures, plenary discussions, paper tracks (that included tutorials, paper sessions and workshops), thematic sessions, invited sessions, a poster exhibition, and a doctoral colloquium, all built upon submitted or invited contributions from researchers and experts from around the world. The conference engaged individuals from over 60 countries and economies as authors, reviewers, committee members or resource persons. The details of the program are provided below.The conference included nine keynote lectures by: 1) Luis Moreno Ocampo, Former and First Chief Prosecutor of the International Criminal Court, Argentina; 2) Joaquim Cardoso da Costa, Secretary of State for Administrative Modernisation, Government of Portugal; 3) Paulo Neves, President of the Board, Agency for Administrative Modernization, Government of Portugal; 4) Mauro Xavier, Western Europe Government Director, Microsoft, Portugal; 5) John Bertot, Professor, University of Maryland, United States; 6) Wojciech Cellary, Professor, Poznań University of Economics, Poland; 7) António Murta, Managing Director, Pathena and Portuguese Representative to Digital Agenda for Europe, Portugal; 8) Jean-Marc Coicaud, Professor, Rutgers University, United States; and 9) Monica Kalemba, Under Secretary of Information and National Guidance, Prime Minister?s Office, Uganda. Six keynote lectures were followed by plenary discussions, focused on related questions of interest to the EGOV policy and research.The program included six different tracks; within the theme of each track there were tutorials, paper sessions, and workshops. Each track was chaired by leading international experts in the subject areas, who presented a tutorial and conducted the workshop. For the paper sessions, a number of papers were selected and assigned to a specific track, and then presented and discussed. 1) Data for Development ? chaired by Luís Soares Barbosa, Associate Professor at University of Minho, Portugal; Adegboyega Ojo, INSIGHT Center for Data Analytics at National University of Ireland, Republic of Ireland; and Peter Winstanley, Scottish Government, United Kingdom. 2) Citizen Empowerment ? chaired by Antonio Cordella, Lecturer at London School of Economics and Political Science, United Kingdom; Sehl Mellouli, Associate Professor at Laval University, Canada; and Jeremy Millard, Associate Research Fellow at Brunel University London, United Kingdom, and Chief Policy Advisor at the Danish Technologic Institute, Denmark. 3) Ethics, Accountability and Transparency ? chaired by John Bertot, Professor at University of Maryland College Park iSchool, United States; Paul Hector, Information for All Program (IFAP), UNESCO, France; and António Tavares, Associate Professor at University of Minho, Portugal. 4) Policy Innovation and Digital Science ? chaired by Sharon Dawes, Senior Fellow at the Center for Technology in Government at University at Albany, United States; Marijn Janssen, Professor at Delft University of Technology, Netherlands; and Maria Wimmer, Professor at University of Koblenz-Landau, Germany. 5) Electronic Governance for Sustainable Development ? chaired by Elsa Estevez, Senior Academic Program Officer at UNU-EGOV, Portugal; Harekrishna Misra, Professor at the Institute of Rural Management Anand, India; and Raúl Zambrano, Global Lead and Policy Adviser for the United Nations Development Programme, United States. 6) Leadership and Organization ? chaired by Jean-Pierre Auffret, Director of Executive Degree Programs at George Mason University, United States; João Álvaro Carvalho, Professor at University of Minho, Portugal; and Louise Thomasen, independent consultant. Track sessions took place during all four days of the conference.Complementing the paper tracks, eight thematic sessions were organized to present a total of 45 accepted papers: 1) Government Information Leadership ? chaired by Ralf Klischewski, Professor at German University in Cairo, Egypt, and Fred Samuel, Government Chief Information Officer, Republic of Vanuatu. 2) Intelligent Government Systems ? chaired by Carlos Iván Chesñevar, Professor at National University of the South, Argentina, and Edy Portmann, Researcher at University of Bern, Switzerland. 3) EGOV for Ageing Society ? chaired by Lim Swee Cheang, Director of the Institute of Systems Science at National University of Singapore, Republic of Singapore; Naoko Iwasaki, Associate Professor at Waseda University, Japan; and Toshio Obi, Director of the Institute of e-Government at Waseda University, Japan. 4) EGOV in Sector-Specific Contexts ? chaired by Lorenzo Cantoni, Professor at Università della Svizzera italiana, Switzerland, and Nuno Santos, Managing Director of Gfi Portugal. 5) Open Government Data ? chaired by Laura Manley, Project Manager at The GovLab at New York University, United States, and Vassilios Peristeras, European Commission. 6) EGOV in Information Society ? chaired by Paulo Novais, Associate Professor at University of Minho, Portugal, and Dmitrii Trutnev, Deputy Director at St. Petersburg ITMO University, Russian Federation. 7) Electronic Participation ? chaired by Ahmed Buhazza, Director of e-Services and Channel Enhancement, e-Government Authority, Kingdom of Bahrain, and Sara Fernandes, UNU-EGOV, Portugal. 8) EGOV for Business and Commerce ? chaired by Wojciech Cellary, Professor at Poznań University of Economics, Poland, and Miguel Sousa Sobral, Executive Vice President of Vortal, Portugal. A total of thirteen invited sessions were also organized by specific conference partners in order to showcase some particular projects in the area of EGOV. 1) Pedagogical and Policy-Oriented Approaches to Ethical Challenges of the Information Society: An Introduction to UNESCO?s ?Information Ethics: A Teaching Kit? ? chaired by Paul Hector, IFAP, UNESCO, France, and Jacob Rendtorff, Roskilde University, Denmark. 2) Building Global EGOV Research and Policy Community ? chaired by Sara Fernandes and Tomasz Janowski, UNU-EGOV, Portugal; Dragana Majstorovic, University of Koblenz-Landau, Germany; Theresa Pardo, Center for Technology in Government at the University at Albany, United States; and Maria Wimmer, University of Koblenz-Landau, Germany. 3) Creating and Sustaining Successful Academic-Government Partnerships ? Enablers for Producing Practical Results and Scholarly Research ? chaired by Meghan E. Cook, Center for Technology in Government, University at Albany, United States, and William Travis, New York State Government, United States. 4) The European Internet Inclusion Initiative ? chaired by Kim Andreasson, Daka Advisory AB, Sweden, and Mikael Snaprud, Tingtun AS, Norway. 5) Government-Academia Collaboration in Support of New National Information Policy: The Ugandan Experience ? chaired by Monica Kalemba and John Oyambi, Office of the Prime Minister, Uganda. 6) Pioneering Mobile Governance: the Vanuatu Experience ? chaired by Llewellyn Toulmin, Office of the Government CIO, Vanuatu. 7) Building GCIO Curricula ? chaired by Jean-Pierre Auffret, George Mason University, United States; Elsa Estevez, UNU-EGOV, Portugal; and German Guerrero Chaparro, National University of Colombia, Colombia. 8) How to Get Published in a Research Journal: Tips for Successful Publishing ? chaired by John Bertot, University of Maryland College Park iSchool, United States; and Vicki Wetherell, Elsevier. 9) Establishing and Sustaining the Government Chief Information Officer (GCIO) Function in Colombia ? chaired by Jorge Fernando Bejarano, Ministry of Information Technology and Communications, Colombia; and Germán Guerrero Chaparro and Jenny Marcela Sanchez, National University of Colombia, Colombia. 10) Mapping Open Data Intermediaries in Developing Countries ? chaired by Michael Canares, Step Up Consulting, Philippines, and Sumando Chattapadhyay, The Sarai Programme, CSDS, Data Meet, India. 11) Measuring EGOV in Portuguese Municipalities ? chaired by Luís Ferreira, GAVEA, Portugal, and Delfina Soares, University of Minho, Portugal. 12) Building Knowledge Societies in Countries in Transition: Lessons from the Mekong Region ? chaired by Kim Andreasson, Daka advisory AB, Sweden; Mai Thu Hang, Ministry of Information and Communications, Vietnam; Paul Hector, UNESCO, France; Saichon Saelee, Ministry of Information and Communication Technology, Thailand; and Thatheva Saphangthong, Ministry of Agriculture and Forestry, Laos. 13) Share-PSI 2.0 ? The Network for Innovation in European Public Sector Information ? chaired by Peter Winstanley, Scottish Government, United Kingdom.The poster exhibition was organized in a reception style to allow authors to present their ongoing work, receive feedback, and engage in discussions and networking. This reception took place at the end of the first day in the cloisters of the city town hall. During the remaining days, the posters were also in exhibition at the conference venue. A total of 35 posters were accepted and presented at the conference. An interactive Doctoral Colloquium took place on Sunday, 26th of October, and provided doctoral students from different disciplines an opportunity to present their accepted papers and discuss a variety of Electronic Governance topics and issues associated with their research work, dissertations, and career plans. The colloquium was co-chaired by Prof. João Álvaro Carvalho, Professor at University of Minho, Portugal; Prof. Hiroko Kudo, Professor at Chuo University, Japan; Dr. Adegboyega Ojo, from the INSIGHT Center for Data Analytics, National University of Ireland, Republic of Ireland; and Prof. Henk G. Sol, Professor at University of Groningen and Delft University of Technology, Netherlands. During the Colloquium, seven PhD students presented their research work and received feedback.Best papers were awarded in best research and best experience paper categories. These were jointly identified by the Awards Committee, which was composed by Vassilios Peristeras and Efthimios Tambouris to select the best research paper, and Vassilios Peristeras, Efthimios Tambouris and Laura Manley to select the best experience paper. The nominees for Best Research Paper were: 1) ?Political Use of Twitter: The Case of Metropolitan Mayor Candidate in 2014 Local Elections in Turkey? by Ozlem Ozdesim Ikiz and Naci Karkin; 2) ?Consistency Detection in e-Contract Documents? by Nishtha Madaan and Kamalakar Karlapalem; 3) ?Business Models for Open Government Data? by Gustavo Magalhaes, Catarina Roseira and Laura Manley; 4) ?Open Government Data Initiatives in Europe: Northern versus Southern Countries Analysis? by Álvaro Gomes and Delfina Soares; and 5) ?An Investigation into Affecting Factors on Acceptance of e-Government Service Counters as a Service Delivery Channel: A Case of Developing Country? by Mohammad Lagzian and Mahmoud Pourbagheri. The winning paper was ?Business Models for Open Government Data?. The nominees for Best Experience Paper were: 1) ?Building an Open Data Ecosystem ? An Irish Experience? by Deirdree Lee; 2) ?Combating Financial Crisis with Government Transformations: The NYS Shared Services Experience? by Theresa Pardo, Donna Canestraro, and Ronald Greenberg; 3) ?From Brussels to Brabant: Delivering Public Value by Implementing e-Government in a Multilevel Setting? by Evert-Jan Mulder and Dhoya Snijders; and 4) ?Towards Improved Adoption of e-Voting ? Analysis of the Case of Nigeria? by Steve Adeshina and Adegboyega Ojo. The winning papers were ?From Brussels to Brabant: Delivering Public Value by Implementing e-Government in a Multilevel Setting? and ?Towards Improved Adoption of e-Voting ? Analysis of the Case of Nigeria?. The Best Reviewer Award was jointly identified by Luís Barbosa, Elsa Estevez and Marijn Janssen as Programme Committee Chairs. The nominees were: 1) Kim Andreasson, DAKA advisory AB, Sweden; 2) Tomi Dahlberg, Turku School of Economics and University of Turku, Finland; 3) Atreyi Kankanhalli, National University of Singapore, Republic of Singapore; 4) Morten Meyerhoff Nielsen, Danish Agency for Digitisation, Denmark; and 5) Jeremy Millard, Brunel University, United Kingdom, and Danish Technological Institute, Denmark. The winner was Atreyi Kankanhalli.In response to the call for submissions, the conference received 159 submissions from 50 countries and economies in four categories: 1) full papers, limited to 10 pages; 2) short papers, limited to 4 pages; 3) poster papers, limited to 2 pages; and doctoral research papers, limited to 4 pages. In total, 73 papers were submitted as full papers, 60 as short papers, 19 as poster papers, and 7 as doctoral research papers. After an anonymous peer-review process carried out by the members of the program committee, at least three independent reviews were obtained for each submission as a basis for acceptance decisions. At the end of the review process, 30 submissions were accepted as full papers, 45 as short papers, 35 as posters, and 7 as doctoral research papers. All accepted submissions, revised to address review comments, were included in this volume and presented at the conference in six paper tracks, eight thematic sessions, one poster exhibition and one doctoral colloquium. The authors of selected papers and case studies will be invited to submit extended versions of their contributions for the ICEGOV2014 special issue of the Government Information Quarterly journal, published by Elsevier.Many people and institutions contributed to the organization of ICEGOV2014. We wish to thank the official patron of ICEGOV2014, His Excellency, the President of the Portuguese Republic, for endorsing and supporting the conference. We wish to express our most sincere thanks to the conference key sponsors whose generous contributions allowed participation in the conference by many practitioners and experts from developing countries: Macao SAR Government, Macao Foundation and the City of Guimarães. Special gratitude is due to the Macao SAR Government, its Public Administration and Civil Service Bureau, and Macao Foundation, for continuing support to the ICEGOV conference series and its origin ? the e-Macao Program, as well to the City of Guimarães for offering generous support to the conference. Our sincere thanks go to the organizers of ICEGOV2014 from the University of Minho and from the Agency for Administrative Modernization. We also wish to thank ICEGOV2014 sponsors for their kind contributions and support: digitalsign, Direção Regional de Cultura do Norte, European Commission, Fundação Luso-Americana, Fundação para a Ciência e a Tecnologia, Gfi Portugal, Hotel de Guimarães, Microsoft, Paço dos Duques de Braga, Pousadas de Juventude, and Vortal. We also wish to thank ICEGOV2014 partners for their kind contributions and support: Center for Technology in Government (CTG); DataMeet; Department of Information and National Guidance, Republic of Uganda; Digital Development Community of Practice; Digital Government Society; eGovPoliNet ? The Policy Community; Elsevier; Forschungsinstitut Technologie Behinderung (FTB); Gávea; George Mason University; Kwaliteits Institut Nederlandse Gemeenten (KING); Ministry of Information and Communication Technologies, Republic of Colombia; Office of the Government Chief Information Officer, Republic of Vanuatu; National University of Colombia; Open Data in Developing Countries (ODDC); Open Data Research Network; Organization for Economic Co-operation and Development (OECD); Share-PSI 2.0; Step Up Consulting; TAP Portugal; The Accessibility Foundation; Uganda Technology and Management University (UTAMU); UNESCO Information for All Programme (IFAP); World Bank Group; and World Wide Web Consortium (W3C). Likewise, we wish to express our sincere thanks to ACM for publishing the ICEGOV2014 conference proceedings. We are most grateful to the whole Advisory Committee for supporting the conference and to all members of the Program Committee and additional reviewers for their efforts to carry out quality reviews and help build a strong conference program. We thank the keynote speakers; organizers, chairs and moderators of the plenary sessions, invited sessions, paper tracks, thematic sessions, the doctoral colloquium, and poster sessions; as well as all panelists and speakers for their contributions. We are most thankful to all authors for their efforts in preparing, submitting and presenting papers at ICEGOV2014.We sincerely hope that ICEGOV2014 will further contribute to build a global community of research and practice for Electronic Governance able to cross not only national and regional borders, but also institutional and thematic borders, and that the contacts, discussions and ideas initiated in Guimarães in October 2014 will continue well after the conference and towards ICEGOV2015 in Tunis.