INVESTIGADORES
ESTEVEZ Elsa Clara
informe técnico
Título:
e-Macao Development Report 122 - e-Appointment Service - Development Report
Autor/es:
ELSA ESTEVEZ; VINCENT DOUWE; TOMASZ JANOWSKI
Fecha inicio/fin:
2008-07-01/2009-03-31
Páginas:
1-116
Naturaleza de la

Producción Tecnológica:
Informática (software)
Campo de Aplicación:
Des.Socioecon.y Serv.-Des.de los serv.socio
Descripción:
This document describes the development of the e-Appointment Service, part of the software infrastructure for Electronic Government, enabling government customers to make appointments for public services. The system enables government agencies to define the locations and working hours for serving their customers. It also allows citizens to make appointments, as well modify or cancel previous appointments. In addition, the system notifies citizens about confirmed appointments.The document first presents the scope of the Macao Data Exchange Gateway Project and an introduction to the e-Appointment Service. Next, it specifies in detail the software requirements, conceptual and use case models, followed by design, implementation and deployment diagrams. A glossary of terms and some implementation artifacts, such as XML Schemas, configuration files, Application Programming Interfaces and the main Java classes of the Appointment System are included in the appendices.