INVESTIGADORES
ESTEVEZ Elsa Clara
informe técnico
Título:
e-Macao Policy Report 032 - Human Capacity Development and e-Government
Autor/es:
ADEGBOYEGA OJO; TOMASZ JANOWSKI; ELSA ESTEVEZ
Fecha inicio/fin:
2005-02-01/2005-04-25
Páginas:
1-10
Naturaleza de la
Producción Tecnológica:
Organizacional
Campo de Aplicación:
Des.Socioecon.y Serv.-Des.de los serv.socio
Descripción:
The report addresses the requirements for human capacity development for e-Government in general and for Macao in particular. It starts by justifying the training of public officers as a critical success factor for e-government. It then presents some basic principles and guidelines for formulating an effective e-government training policy for public officers, followed by specific skills-sets considered essential for e-government according to: the Organization for Economic Cooperation and Development (OECD), the UK Office of the E-Envoy and the US Chief Information Officer (CIO) University. In addition, the paper highlights the best practices in the development of public workforce for e-government. The paper reveals that allocating at least 10% of e-government budget on training and capacity development is essential for successful e-government programmes. It concludes with some recommendations for developing the public workforce for e-government in Macao.
