INVESTIGADORES
ESTEVEZ Elsa Clara
informe técnico
Título:
e-Macao Policy Report 163 - Government Technology Leadership - Policy Recommendations for Macao SAR Government
Autor/es:
ELSA ESTEVEZ; TOMASZ JANOWSKI
Fecha inicio/fin:
2010-01-01/2010-12-31
Páginas:
1-54
Naturaleza de la

Producción Tecnológica:
Organizacional
Campo de Aplicación:
Des.Socioecon.y Serv.-Des.de los serv.socio
Descripción:
The report presents a methodology for assessing the training needs for and the state-of practice of the IT leadership function in government, as well as the outcomes of applying this methodology to the case of MSARG. In addition, based on the assessment carried out in Macao and the Government Technology Leadership Global Survey, the report presents policy recommendations for MSARG. The aim of the assessment exercise was to determine the training needs of the IT heads and some of their perceptions for performing the e-Leadership function in government. In turn, the findings were intended at identifying sets of topics for planning capacity building programs and better understanding the perceptions of government officials about the e-Leadership function. Such findings were then used in formulating policy recommendations for establishing and empowering the e-Leadership function in MSARG.The assessment was part of a consolidated e-Macao Survey aimed at gathering data required for elaborating policy recommendations and guidelines within a number of e-Macao projects. It was conducted by UNU-IIST-EGOV together with the Public Administration and Civil Service Bureau of MSARG (SAFP) in collaboration with several other agencies. Out of 57 agencies invited to participate, 34 submitted the questionnaire. Considering their number (60%) and distribution across different secretary offices, these agencies can be regarded as representative of MSARG as a whole. The survey was carried out online using an open source tool Lime Survey, selected due to its functionality and convenience, and covering five areas of assessment: 1) Competences and Training Needs; 2) Perceptions on Barriers; 3) Perceptions on Challenges; 4) Authority; and 5) Continuous Training Culture. The responses obtained were consolidated in a spreadsheet that comprised 34 respondent agencies and 106 variables distributed across five assessment areas. The consolidated data was analyzed using qualitative and quantitative methods.