INVESTIGADORES
ESTEVEZ Elsa Clara
congresos y reuniones científicas
Título:
Developing a GCIO System: Enabling Good Government through e-Leadership
Autor/es:
JEAN PIERRE AUFFRET; ELSA ESTEVEZ; IGNACIO MARCOVECCHIO; TOMASZ JANOWSKI
Lugar:
Puebla
Reunión:
Conferencia; 11th Annual International Conference on Digital Government Research; 2010
Institución organizadora:
Digital Government Society of North America
Resumen:
Electronic Government (e-Government) has the potential to contribute to the good government agenda through citizen engagement, effective service delivery and improved efficiency in government. However, realizing this potential is dependent on strong Technology Leadership (e-Leadership) realized through executive IT leaders and Government Chief Information Officers (GCIOs). The paper presents the motivation for e-Leadership and GCIOs, introduces the evolving role of GCIOs, and discusses the main components of GCIO systems, such as readiness assessment, legal and regulatory frameworks, institutions, and education and development. It also presents and analyzes the experiences of five countries in establishing GCIO systems including regulatory frameworks, capacity-building programs, organizational support and national mechanisms and policies to coordinate GCIO efforts through cross-agency institutions and programs. Learning from such experiences, the paper proposes a step by step framework for instituting a GCIO system in the public sector.